• EU: Right of withdrawal: a 14-day cooling-off period

    “If you buy a product or service online, by phone or from a seller at your doorstep (in legal terms a “distance contract” or “off-premises contract”) you have the right to withdraw. This means you can cancel the contract within 14 days without providing any justification (the “cooling-off period”)” (europa.eu)

  • “EU consumer rules cover goods and services that have been bought in the EU. However, if you buy from a non-EU online trader who has specifically targeted EU consumers you should also be covered by EU rules, but you may find it difficult to assert your rights with a trader who is based outside the EU” = so this puts EU producers at even MORE dissandvantage over China!!! 🙁
  • 5 Billion pounds or 2.267 milliarden kg = 2.267.961 tons of returns end up in US landfills every year!!! (src)
  • please all Chinese companies: setup a EU warehouse that can handle returns!!! (or team up with another Chinese firm that already has that like https://maximumsolar.online/)
  • https://www.arducam.com/
    • the company address it states on the website (11/F LEE KA INDUSTRIAL BUILDIN 8 NG FONG STREET, SAN PO KONG, KOWLOON, 100003 HONG KONG +13194717640) does not exist, instead the user can find Google Maps ratings with “fake office” nearby, so this is a bit shady
    • the question is: why does this company need a fake Hong Kong registered company and address?
  • the company behind arducam.com is in fact https://www.uctronics.com/ from Chengdong, China
  • why this confusion?
  • also: be sure: all super expensive cameras sold here will be more expensive when arriving in the user’s country because, the webshop is unable to calcualte import tax (highly unprofessional!!!)

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